How to be Assertive#

Interpersonal EffectivenessWeek 5

  • Tone of voice#

    • Be direct
    • Calm, normal tone
    • Comfortable speed

  • Body language#

    • Comfortable relaxed stance
    • Open & calm
    • Relaxation & deep breathing exercises

  • Stick to the facts#

    • Avoid assumptions, even if they feel true
    • Be honest
    • Avoid exaggeration
    • Avoid “all or nothing” statements

  • Give time to others#

    • Show care, compassion & compromise
    • Be mindful

  • Communicate#

    • Open, clear & direct communication
    • Include sincere compliments
    • Show understanding of their side

  • Remember:

    • Just because others aren’t communicating healthily, it doesn’t mean that you shouldn’t try to.
    • Assertiveness takes time to learn & practice successfully; don’t stop trying!
    • Always praise yourself for using a skill successfully.
Backward Assertiveness Ways to Say "No" Forward