Managing Conflict in Relationships#
Interpersonal EffectivenessWeek 7Basic Conflict Resolution#
- Identify the need
- Find out if the need can or cannot be expressed
- Get someone to mediate if conflict resolution isn’t possible
Tips for Managing Relationships#
- Early communication
- Actively listen to the other person
- Empathy
- Compromise
- Avoid making assumptions of intent behind others’ actions
- Helicopter view; try to think from their perspective
- Consider other interpretations of their behaviours
- List other reasons for their behaviour
- Notice the other person’s struggles
- Notice ways that the other person has been trying to improve
- Show kindness